HR Metrics & Outsourcing


In this course, you take a strategic view of your organization's use of HR data and its measurement systems. The course prepares you to determine the HR metrics that align with your company's strategic goals. It explains the characteristics of high quality data and equips you to find and collect that data, inside or outside your organization.

It provides an introduction to common analysis techniques and some mistakes to avoid when interpreting data, or when assessing reports and interpretations offered by others. Much emphasis will be given on critically evaluating the results of data collection and analysis and on communicating the findings in a compelling manner so that improvements are brought about.

Particular emphasis will be given to the dynamics, opportunities and threats of outsourcing relationship s and the role of metrics in improving the outcomes of outsourcing for both parties of the agreement.