OPERATIONS COORDINATOR | ACCUTECH
Accutech is a state-of-the-art, customer-centric, digital transformation and advanced ΙΤ/ΑΙ solutions company based in Athens, Greece.
Our clients choose us time and again because the solutions we design and deploy are bespoke, scalable and adaptable, always taking into account their aims and circumstances. Since our founding in 2009, we have forged prestigious alliances with the cream of the crop of international vendors in enabling and protecting digital infrastructure, so we can serve them better.
Position: Operations Coordinator
Accutech S.A is actively seeking a motivated and detail-oriented individual to join our team as an Operations Coordinator who will manage and streamline daily business activities and processes to ensure operational efficiency and support overall business goals. The role requires strong organizational, communication, and problem-solving skills and ensure smooth business operations.
Responsibilities:
• Observe, review, and analyze operational processes to identify inefficiencies and implement improvements, while documenting any existing or new executions/processes.
• Serve as a liaison between the departments and ensure effective communication between the teams.
• Assist with both new and existing internal projects. Responsibilities include assisting workflows, creating datasheets, and supporting the team as needed.
• Take ownership of data entry in our CRM system, ensuring accuracy and completeness from start to finish.
• Plan, oversee, and coordinate CRM internal projects to meet new needs on workflows, ensuring they meet deadlines and smooth operation.
• Create and manage reports based on various teams’ needs.
• Support the technical team on their ticketing processes ensuring seamless operation.
• Support the marketing team on digital campaigns and physical events by assisting communications and logistics.
• Handle customer communications regarding payments and ensure they meet their obligations in a timely manner.
• Provide high-level administrative support to our CEO, including managing calendars, communications (emails, etc.), scheduling appointments, creating offers and reports, and managing cost files and customer orders.
• Handle various administrative tasks such as managing the call center, handling vouchers etc.
Qualifications:
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proficient in Greek and English, both written and spoken.
• Proficiency in Microsoft Office suite (e.g. Excel, Word, PowerPoint etc.).
• Previous administrative or operations experience is ideal, but not a must.
• Strong organizational, communication skills, and analytical thinking.
• Proactive and detail-oriented approach.
• Ability to multitask and prioritize effectively.
• Excellent teamwork and collaboration skills.
• Keen on learning about technology.
Why Join Us:
• Opportunity for growth and professional development.
• Collaborative and supportive work environment.
• Competitive salary and benefits package.
• A chance to make a meaningful and real impact.
TERMS OF EMPLOYMENT
Full time, 1 position.
